Refund policy

EssayGator.com is devoted to fulfill all the needs of its customers. We always make sure that our clients are getting valuable services from our end. So, we have crafted a refund policy. Before you ask for a refund, please have a look at the cases in which you are eligible for this facility.

Delayed delivery

  • If we are late to deliver the paper and the client does not use the solution provided by us, we are liable to give a full refund
  • If we deliver the paper after the deadline and the client still uses the solution, we will refund the half money.

Poor quality paper

  • If a client proves that we have delivered him plagiarized paper, we will be held liable to revise that solution. If he/she does not have enough time for that, he/she can claim full refund
  • If the standard of the paper delivered by us does not meet the requirements of the client, we will be bound to give 100% money back
  • If a customer is not satisfied even after receiving the revised paper from us, our quality assurance team will examine the copy and determine the percentage of the refund.

Non-delivery

If you do not receive the completed paper and our customer support executives do not respond within 2 business days, you can opt for full refund.

Accidental charges

If you have been charged extra or double charged due to any technical error, we are ready to provide you a full refund. In such case, you should contact the payment company as early as possible to resolve the issue.

Information regarding order disputes

If a client receives an unsatisfactory order from us, he/she needs to inform us about the incident instead of contacting any third party. If the client addresses the issue to a third party agency without notifying us about it, the act will be considered as a breach of contract.

Taking chargeback is strictly prohibited. All of our clients are requested to call our customer support team and request for a refund.

Revision Policy

We are honored to provide premium quality papers. We are bound to revise the paper if it does not meet all your requirements. You are eligible for free revision facility if -

  • Your rework directions remain the same. Your revision direction should not conflict with the initial instructions
  • You place your revision request within the 10 days after delivery

If you opt for rework facility after the 10 days of the delivery, you have to pay extra for revision. If you require major changes, then you also need to pay extra. Please note that we hold the right to make changes in our revision policy.

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