At Essaygator.com we take confidentiality very seriously. We do not collect any personal information apart from the email address you use when placing an order with us. You can be 100% certain we will never disclose your email address to anybody, including writers we employ. However, we have noticed that sometimes communication between writer and customer in chat within some orders tends to ignore the sensitive principles of confidentiality. Because of this, we have decided to introduce three principles of confidentiality we ask all customers to follow:
This includes your first and last name, email address, phone number, university or school you attend, or your home address. Our system is built for customer and writer to work comfortably inside the order page, without having to use any other means of communication. If you need to share a document or other types of additional materials, upload them onto your order page, or use a free file-sharing website. If the writer is offline, and you urgently need their reply, let us know by creating a query to our Support team. We work 24/7 and will assist you the best way we can.
If you need to share information, retrieve it yourself and upload it using one of the methods described in the previous paragraph. Giving anyone access to your personal log is something we strongly discourage.
In the recent past, we have had an instance of a scam account used, to which several customers fell victim. Remember: it is only safe to pay for your order directly through our website. We do not collect your credit card information, and have a transparent Money Back Guarantee.